Internship Reflection # 5 March 11, 2009

this week i was in the records department. when i got there one of the clerks gave me a couple of report requests from insurance companies. i had to look them up in the system and print them out. then from there i went and faxed them to progressive. i had to answer phone calls and ask for the report numbers and i told them if the report was ready. i learned how to fix reports that were in the system. later on i worked at the window and i attended to the people. they gave me their report number, i found it printed it out and gave it to them and they paid for it. this week i did more.